Accessibility Statement

Our Commitment to WCAG 2.1 Level AA and AODA Compliance

Last updated: September 16, 2026

ComplianceAI Canada is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with:

Accessibility for Ontarians with Disabilities Act (AODA) - Integrated Accessibility Standards Regulation (IASR)
Accessible Canada Act (ACA) - Federal accessibility requirements
Provincial accessibility legislation across all Canadian jurisdictions
Section 508 of the Rehabilitation Act for government procurement eligibility

Accessibility Features

Our platform includes the following accessibility features:

Visual Accessibility

High contrast mode with 4.5:1 minimum contrast ratio
Adjustable font sizes (100% to 200%)
Clear, legible fonts (minimum 16px base size)
Color is not used as the only means of conveying information
Descriptive alt text for all informative images

Motor Accessibility

Full keyboard navigation support
Visible focus indicators (2px minimum)
Touch targets ≥44×44px for mobile users
Logical tab order and heading structure
Skip navigation links to main content

Screen Reader Support

Compatible with NVDA, JAWS, and VoiceOver
Proper ARIA labels and landmarks
Semantic HTML structure (headings, lists, tables)
Form labels properly associated with inputs
Dynamic content changes announced

Cognitive Accessibility

Clear, concise language (Grade 8 reading level)
Consistent navigation and layout
Adequate time for form completion
No content that flashes more than 3 times per second
Error prevention and clear error messages

Conformance Status

Partially Conformant

The ComplianceAI Canada platform is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to achieve full conformance and are committed to continuous improvement. Known issues are documented below.

Known Accessibility Issues

We are aware of the following accessibility limitations and are working to address them:

PDF Documents

Some generated compliance reports in PDF format may not be fully accessible. We are working on implementing accessible PDF generation.

Workaround: Contact contact@canadacomplianceai.ca to request an accessible HTML version of any report.

Complex Data Visualizations

Some interactive charts and graphs may have limited screen reader support. Alternative text summaries are provided, but detailed navigation is being improved.

Workaround: Data tables with equivalent information are available below each chart.

Third-Party Integrations

Some third-party payment and authentication services embedded in our platform may have accessibility limitations beyond our control. We are working with vendors to improve this.

Testing and Compliance

How we check the public website today:

Automated checks: Lighthouse accessibility audits, plus automated tests for heading structure, form labels, colour contrast and horizontal scrolling at a 320px width
Keyboard checks: skip link, menus that open and close from the keyboard and return focus, and visible focus indicators
Your feedback: tell us about any barrier you meet using the contact details on this page

We have not yet commissioned an independent third-party accessibility audit.

Last reviewed: September 2026

Feedback and Support

If you experience any accessibility barriers, please contact us.

contact@canadacomplianceai.ca

Phone

1-800-COMPLIANCE (265-7542)

TTY: 1-888-TTY-COMPLIANCE

We aim to respond to accessibility feedback within 2 business days and provide a solution or alternative within 10 business days.

Alternative Formats

If you require content in an alternative format, we can provide:

Large print documents (18pt minimum)
High-contrast versions
Plain text or HTML versions of PDF documents
Audio descriptions of visual content
Screen reader-optimized reports

Accessibility Roadmap

We are committed to continuous improvement. Our accessibility roadmap includes:

Q2 2025

• Implement accessible PDF generation for all reports
• Enhance keyboard navigation for complex data tables
• Add more descriptive ARIA labels for dynamic content

Q3 2025

• Achieve full WCAG 2.1 Level AA conformance
• Implement automated accessibility monitoring
• Conduct comprehensive user testing with assistive technology users

Q4 2025

• Begin conformance work for WCAG 2.2 (newer standard)
• Add video content with captions and transcripts
• Implement personalization features for user preferences

Technical Specifications

ComplianceAI Canada relies on the following technologies for accessibility:

HTML5 semantic elements
WAI-ARIA 1.2 attributes
CSS3 for visual presentation and responsive design
JavaScript with progressive enhancement

These technologies are relied upon for conformance with the accessibility standards used.

Training and Awareness

All ComplianceAI Canada team members receive training on:

WCAG 2.1 Level AA requirements
AODA and Accessible Canada Act obligations
Accessible design and development practices
How to support users with disabilities
Creating accessible documents and content

Have questions about our accessibility efforts?

Statement Date: September 16, 2026

This accessibility statement applies to canadacomplianceai.ca