Support

    Get help with Canada Compliance

    Email us and a person replies within one business day (Monday to Friday, Mountain Time). For the common questions, the shortcuts below take you straight to the answer.

    Common questions

    Signing in

    Forgot your password? Use “Forgot password” on the sign-in page. Signed up with Google or Microsoft? Use the same provider each time — accounts are matched by email.

    Go to sign in →

    Deleting your account

    Request deletion from Account settings, or by email if you can no longer sign in. 30-day grace period, cancel any time.

    How account deletion works →

    Mobile app

    The iOS and Android apps use the same account as the web app. Plan changes and billing are managed on the website.

    About the mobile app →

    Billing and plans

    Invoices, payment method and plan changes live in Dashboard → Billing. Annual plans carry a 30-day money-back guarantee; see the Terms.

    Open billing →

    Security and privacy

    Where data is stored, how it is protected, and how to report a vulnerability responsibly.

    Security overview →

    What to include in your message

    • The email address on your account (we never ask for your password).
    • Whether you were using the website, the iOS app or the Android app.
    • What you expected to happen and what happened instead; a screenshot helps.

    Canada Compliance AI is compliance software, not a law firm. Guidance in the product, including AI-generated suggestions, is general information and should be reviewed with legal counsel for your situation.