AODA coverage
Accessibility for Ontarians with Disabilities Act, 2005
Ontario's accessibility law. Obligations for businesses and non-profits depend on how many employees they have in Ontario.
General information, not legal advice. Coverage reflects the product as of the last-updated date (September 12, 2026). These lists are not exhaustive — they cover the obligations most relevant to small and medium businesses, including ones the product does not cover.
AODA is not scored in the self-assessment today. What we offer for AODA today is guidance only — nothing is scanned or checked automatically.
- Live
- 0
- Guidance
- 2
- Planned
- 1
- Not covered
- 5
8 obligations listed · Not scored in the self-assessment
How to read the status
- Live
- A shipped product feature does part of the work today.
- Guidance
- We explain it in our guides, articles or in-app knowledge centres. No tool does the work.
- Planned
- On the dated product roadmap. Not available today.
- Not covered
- No product feature and no dedicated explanation from us today. It may be mentioned in passing elsewhere.
Separately, each row shows which self-assessment questions ask about it. A question records your answer — it does not verify your practices.
Obligations
- Guidance
Businesses and non-profits with 20 or more employees must file an accessibility compliance report every three years through the Accessibility Compliance Reporting Portal. The current deadline is December 31, 2026.
Coverage
Explained in: AODA website requirements and the 2026 report
Self-assessment
Not asked
- Planned
Businesses and non-profits with 50 or more employees must make public websites and web content published after January 1, 2012 meet WCAG 2.0 Level AA (except live captions and pre-recorded audio descriptions). Internal websites are exempt.
Coverage
Roadmap: AODA accessibility scanner & vendor tracking — Fall 2026
Explained in: AODA website requirements and the 2026 report
The scanner is not available today. Ontario recommends combining automated checks with manual and assistive-technology testing.
Self-assessment
Not asked
Source
O. Reg. 191/11, Information and Communications Standards
How to make websites accessible — Ontario.ca (opens in a new tab)
- Not covered
Create accessibility policies. With 50 or more employees, also document them, tell employees and customers about them, and provide them in an accessible format on request.
Coverage
—
Self-assessment
Not asked
- Not covered
With 50 or more employees, create and document a multi-year accessibility plan, post it on your website, and review it at least once every five years.
Coverage
—
Self-assessment
Not asked
- Guidance
Train all employees and volunteers on the Ontario Human Rights Code, accessible customer service and the accessibility requirements that apply to their duties. With 50 or more employees, keep a written record of the training.
Coverage
Explained in: AODA website requirements and the 2026 report
Self-assessment
Not asked
- Not covered
Provide accessible customer service: allow assistive devices, welcome service animals and support persons, give notice of temporary disruptions, and offer an accessible way to give feedback.
Coverage
—
Self-assessment
Not asked
- Not covered
Let the public and employees know you will provide information in accessible formats or with communication supports on request, and provide it in a timely way at no extra cost.
Coverage
—
Self-assessment
Not asked
- Not covered
Make employment practices accessible, including recruitment, informing employees of available supports, and individual workplace emergency response information.
Coverage
—
Self-assessment
Not asked
| Obligation | Status | Coverage | Self-assessment | Source |
|---|---|---|---|---|
| Businesses and non-profits with 20 or more employees must file an accessibility compliance report every three years through the Accessibility Compliance Reporting Portal. The current deadline is December 31, 2026. | Guidance | Explained in: AODA website requirements and the 2026 report | Not asked | |
| Businesses and non-profits with 50 or more employees must make public websites and web content published after January 1, 2012 meet WCAG 2.0 Level AA (except live captions and pre-recorded audio descriptions). Internal websites are exempt. | Planned | Roadmap: AODA accessibility scanner & vendor tracking — Fall 2026 Explained in: AODA website requirements and the 2026 report The scanner is not available today. Ontario recommends combining automated checks with manual and assistive-technology testing. | Not asked | O. Reg. 191/11, Information and Communications Standards How to make websites accessible — Ontario.ca (opens in a new tab) |
| Create accessibility policies. With 50 or more employees, also document them, tell employees and customers about them, and provide them in an accessible format on request. | Not covered | — | Not asked | |
| With 50 or more employees, create and document a multi-year accessibility plan, post it on your website, and review it at least once every five years. | Not covered | — | Not asked | |
| Train all employees and volunteers on the Ontario Human Rights Code, accessible customer service and the accessibility requirements that apply to their duties. With 50 or more employees, keep a written record of the training. | Guidance | Explained in: AODA website requirements and the 2026 report | Not asked | |
| Provide accessible customer service: allow assistive devices, welcome service animals and support persons, give notice of temporary disruptions, and offer an accessible way to give feedback. | Not covered | — | Not asked | |
| Let the public and employees know you will provide information in accessible formats or with communication supports on request, and provide it in a timely way at no extra cost. | Not covered | — | Not asked | |
| Make employment practices accessible, including recruitment, informing employees of available supports, and individual workplace emergency response information. | Not covered | — | Not asked |
Guides to AODA
Plain-language explainers on AODA, each citing the statute or regulator guidance it draws on.
- AODA Website Compliance 2026: Deadlines & PenaltiesOntario's AODA requires WCAG 2.0 Level AA websites for organizations with 50+ employees, with a December 31, 2026 compliance report deadline. Here's what to do.
- Ontario Privacy Rules: PIPEDA, PHIPA and AODA ExplainedWhich privacy rules apply to an Ontario business: PIPEDA for commercial activity, PHIPA for health information, and AODA for accessibility.