Coverage manifest · Federal (Canada)

    CASL coverage

    Canada's Anti-Spam Legislation

    Rules for commercial electronic messages such as email, text messages and direct messages: consent, sender identification and a working unsubscribe mechanism.

    General information, not legal advice. Coverage reflects the product as of the last-updated date (September 12, 2026). These lists are not exhaustive — they cover the obligations most relevant to small and medium businesses, including ones the product does not cover.

    CASL's private right of action (ss. 47–51) was suspended in June 2017 and is not in force.

    Live
    2
    Guidance
    6
    Planned
    0
    Not covered
    3

    11 obligations listed · 3 self-assessment questions feed the CASL score

    How to read the status

    Live
    A shipped product feature does part of the work today.
    Guidance
    We explain it in our guides, articles or in-app knowledge centres. No tool does the work.
    Planned
    On the dated product roadmap. Not available today.
    Not covered
    No product feature and no dedicated explanation from us today. It may be mentioned in passing elsewhere.

    Separately, each row shows which self-assessment questions ask about it. A question records your answer — it does not verify your practices.

    Obligations

    1. Guidance

      Have the recipient's consent — express or implied — before sending a commercial electronic message.

      Coverage

      Explained in: CASL guide · Express vs. implied consent

      The in-app CASL knowledge centre includes an express-vs-implied consent decision tree. The product does not store or track consent records today.

      Self-assessment

      • Q5 — How do you obtain consent for marketing emails? (counts toward the CASL score)
    2. Guidance

      When asking for express consent, state clearly and simply what the consent is for and who is asking (and on whose behalf, if different).

      Coverage

      Self-assessment

      • Q5 — How do you obtain consent for marketing emails? (counts toward the CASL score)
    3. Guidance

      Treat implied consent from a business relationship as time-limited: 2 years from a purchase or contract, 6 months from an inquiry or application.

      Coverage

      Explained in: CASL guide · Express vs. implied consent

      The product does not track consent dates or expiry today.

      Self-assessment

      Not asked

    4. Live

      Identify who sent the message (and on whose behalf, if different) and include information that lets the recipient readily contact the sender.

      Coverage

      Feature: CASL unsubscribe-footer checker (in-app): paste an email footer and it flags a missing mailing address or a footer too short to identify the sender.

      The check runs on the text you paste. It does not confirm the details are accurate or current, and it does not scan your sent emails.

      Self-assessment

      • Q1 — Do your marketing emails identify your business — name, mailing address, and a working contact? (counts toward the CASL score)
    5. Not covered

      Keep the contact information in the message valid for at least 60 days after sending.

    6. Live

      Include an unsubscribe mechanism in every message that lets the recipient opt out at no cost, with an email address or web link to send the request to.

      Coverage

      Feature: CASL unsubscribe-footer checker (in-app): flags a footer with no clickable unsubscribe link, an unlabelled link, or an opt-out that appears to require logging in.

      The check runs on the text you paste. It does not test whether the link works.

      Self-assessment

      • Q13 — Do your email marketing messages include an unsubscribe link? (counts toward the CASL score)
    7. Guidance

      Keep the unsubscribe address or link valid for at least 60 days after sending.

    8. Guidance

      Give effect to an unsubscribe request without delay, and no later than 10 business days after it is sent.

      Coverage

      Explained in: CASL guide · CASL unsubscribe requirements

      The footer checker does not check whether requests are honoured.

      Self-assessment

      Not asked

    9. Guidance

      Be able to prove consent — whoever relies on consent carries the onus of proving it.

      Coverage

      Explained in: Express vs. implied consent

      The product does not store consent records today.

      Self-assessment

      Not asked

    10. Not covered

      Do not alter the transmission data of an electronic message so it goes somewhere other than, or in addition to, where the sender intended, without express consent.

    11. Not covered

      Do not install a computer program on another person's computer system in the course of commercial activity without express consent.

    Guides to CASL

    Plain-language explainers on CASL, each citing the statute or regulator guidance it draws on.

    Other frameworks